Frequently Asked Questions

Standard shipping takes 3-5 business days within Malaysia. Express shipping delivers within 1-2 business days.

Yes, we offer free standard shipping on all orders above RM150 within Malaysia.

Yes, once your order is shipped, you will receive a tracking number via email and SMS.

All our fragrances are 100% authentic and sourced directly from authorized distributors.

Store perfumes in a cool, dark place away from direct sunlight and heat to preserve their quality.

We accept returns within 14 days of delivery for unopened products in original packaging.

Contact our customer support team via email or WhatsApp to initiate a return request.

We accept credit/debit cards, online banking, e-wallets (GrabPay, Touch n Go), and bank transfers.

Yes, all transactions are encrypted and processed through secure payment gateways.

Click on the account icon and select "Register" to create a new account with your email.

Click "Forgot Password" on the login page and follow the instructions to reset your password.