Privacy Policy
How we collect, use, and protect your information
How we collect, use, and protect your information
Last updated: January 2025
Introduction
SHAMOO ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including:
- Name and contact information (email, phone number)
- Billing and shipping addresses
- Payment information (processed securely through our payment providers)
- Account credentials
- Order history and preferences
Automatically Collected Information
When you visit our website, we automatically collect:
- Device and browser information
- IP address and location data
- Pages visited and time spent
- Referring website information
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate about orders, products, and promotions
- Improve our website and customer experience
- Prevent fraud and enhance security
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share your information with:
- Service providers (shipping, payment processing, analytics)
- Legal authorities when required by law
- Business partners with your consent
Data Security
We implement industry-standard security measures to protect your information, including encryption, secure servers, and regular security audits. However, no method of transmission over the Internet is 100% secure.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Withdraw consent at any time
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@shamoo.my
Address: 123 Perfume Street, Kuala Lumpur, 50000, Malaysia